Frequently Asked Questions

Everything you need to know about shopping with Levi Crew Store.

What is the standard shipping timeframe?

We offer standard shipping across the country, typically taking 3-5 business days. International orders may take 7-14 business days depending on the destination.

How do I return an item that doesn't fit?

We accept returns within 30 days of purchase. Items must be unworn, unwashed, and include all original tags. Simply visit our Returns Portal to start the process.

What payment methods do you accept?

Levi Crew Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

How can I track my order status?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to follow your package's journey.

Are your clothing items true to size?

Most of our apparel follows standard sizing; however, we recommend checking the specific size guide located on each product page for the most accurate fit.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.